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Return Policy

Important notes about Exchanges & Refunds: 

  • For safety and hygiene reasons, we normally do not accept exchanges and refunds. But we want you to have a positive experience, so we will be happy to work with you if you are not satisfied with your purchase. Please contact us to let us know. 
  • Please be reasonable when you request for an exchange or refund. Invalid reasons include but not limited to the following: scent is not what you have expected; design and scent variance in handmade items; you have bought the wrong size of product, etc. 
  • There may be imperfections in handmade products. Please order only if you do not mind. 
  • If you believe that your product is damaged, or you have received the wrong products, please contact us within 5 days upon receipt of your purchase. 
  • In case of disagreement, our company has a right to refuse a request for exchanges and refunds due to the nature of our products. 
  • Our company reserves the right to change our terms and conditions at any time without prior notice.