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Terms and Conditions

Please note: 

  • The appearance and scent of all essential oils and carrier oils may differ from bottle to bottle. This is due to the variance in nature, for example, temperature, soil composition, the time the plant was harvested, etc.  
  • All handmade products may differ in scent and design from one piece to another. 
  • There may be flaws in handmade products. Please order only if you don't mind. 
  • All handmade soaps and skincare do not last long. Please store in dry and cool places and use them up as soon as possible. 
  • Please be reminded to do allergy patch test before using our products. If irritation occurs, stop using them immediately.
  • Handmade soaps can be stored a minimum of one year if they are stored under the right conditions, but the color and scent will fade over time. It is still safe to use them as long as there is no sign of dreaded orange spots, nor rancid odor.

Delivery Arrangement

  • We will arrange for delivery of your purchase after your payment is confirmed. Please allow 3-5 business days, and longer for pre-orders and custom orders. For urgent arrangements, please contact us before placing the order. 
  • We only deliver our products by SF Express, but you may also come pick up your purchase at our workshop by appointment. Sorry for the trouble!